Swim Foundation Class

Product Descriptions

*MYSWIM PERSONAL COACHING TERMS AND CONDITIONS*

*PAYMENT, REFUND & PACKAGE TRANSFER*

1. The validity period of the packages runs from the date of purchase.
2. Once payment has been made, no refunds will be given under any circumstances.
3. Packages cannot be shared and are not transferable.

*BOOKINGS & CANCELLATION*

1. Please book ALL your sessions immediately (1-2 times a week) to secure your preferred slots and ensure you complete your lessons within the package validity period. Slots are available on a first book, first serve basis.

2. If you need to cancel or reschedule your session, please do so in the system with advance notice so that your coach can give your slot to someone else. For late cancellations (less than 12 hours notice), STRICTLY no credit refund will be given and the credit will be forfeited.

3. In some circumstances such as heavy rain, thunderstorm or lightning before/during the session cancellation of the session by the coach will be replaced. If the session has commenced for more than 30 minutes and has to be stopped due to weather conditions, the remaining time will be added to the next session or arranged with the coach.