Free Hour Pass

Product Descriptions

              1. PAYMENT & DEPOSIT

 
●       The 1-Hour Pass is available for CASH PAYMENT ONLY.
●       A deposit will be collected together with the 1-Hour Pass.
●       The deposit will only be refunded on the same day and during the same visit.
●       Failure to claim the deposit before leaving the premises will result in the deposit being forfeited.
●       The deposit must be claimed at the counter immediately upon completion of the 1-hour play session.
 
2.         2. DEPOSIT REFUND
●       The deposit will only be refunded to the same person whose name is stated on the receipt.
●       The customer must present the relevant receipt when claiming the deposit.
●       Deposit refunds cannot be transferred to another person or claimed on behalf of another customer.
               
3.         3. GUARDIAN RESPONSIBILITY & LIABILITY
●       All children using the 1-Hour Pass must be under the active supervision and responsibility of their parent or guardian at all times.
●       The parent/guardian is responsible for ensuring that the child follows all applicable house rules and safety instructions.
●       Use of the 1-Hour Pass is at the customer's own risk.
●       No insurance coverage or liability is provided by Kidster specifically for customers using the 1-Hour Pass, except where otherwise required under applicable law.
 
4.         4. HOUSE RULES
●       All customers must comply with Kidster's house rules, safety guidelines and staff instructions at all times.
●       Management reserves the right to take appropriate action, including stopping play, where a customer fails to comply with the house rules or safety requirements.
 
5.         5. ADDITIONAL CLEANING CHARGE
A           additional RM20 cleaning charge will apply in the following circumstances:
●       Accidental urination within the premises;
●       Vomiting within the premises; or
●       Any diaper-changing incident resulting in contamination or requiring additional cleaning
The RM20 charge is applicable to cover additional cleaning and sanitisation required.
      
6           6. 1-HOUR PLAY DURATION
●       The 1-Hour Pass is strictly limited to one (1) hour of playtime.
●       Customers are required to complete their play session within the allocated 1-hour period.
●       Customers must proceed to the counter immediately after completing their 1-hour session to settle the pass and claim the refundable deposit.
 
7.         7. DEPOSIT FORFEITURE deposit will be forfeited if:
●       The customer fails to return to the counter after completing the 1-hour session;
●       The customer leaves the premises before claiming the deposit;
●       The customer fails to comply with the applicable deposit refund procedure; or
●       The customer does not claim the deposit within the same visit and same day.
                   
            8. MANAGEMENT RIGHTS
K           Kidster reserves the right to amend, update or revise these Terms & Conditions when necessary. By purchasing and using the 1-Hour Pass, the customer acknowledges that they have read,                   understood and agreed to comply with these Terms & Conditions and the applicable house rules.